As first time home buyers, we feel fortunate to have worked with Jen Holden and her team! She was very generous with her time, spending many weekends with us through the winter and spring looking at homes in Ann Arundel and Howard counties. When she was not available, she worked diligently to ensure that a member of her team/network was always available to show us houses on days that worked for us. She is incredibly responsive via text and phone, replying immediately to our questions and often working late nights or during her vacation to ensure that paperwork submitted was timely and accurate. She is technologically saavy, providing access to her MLS website that shows homes not yet on the market and to programs like dotloop that allowed us to submit documents quickly and easily. Jen also worked extremely well with other realtors throughout the process, which allowed us access to critical information about homes we were interested in (e.g., offer deadlines, details about disclosures). She was supportive and patient throughout the negotiation process, offering suggestions and recommendations while respecting and advocating for our needs and preferences. She genuinely cares about her clients and that shows in her demeanor and dedication.